provider: Scrum.org

Scrum Teams flourish when the Scrum Master and Product Owner accountabilities are well fulfilled. The 3-day* Professional Scrum Master and Product Owner (PSMPO) course combines the key learning objectives from both the Scrum.org Professional Scrum Master™ (PSM) and Professional Scrum Product Owner™ (PSPO) courses. Merging PSM and PSPO together enables side-by-side learning in a way that is not possible when Scrum Masters and Product Owners are trained separately. These learners greatly benefit from having a shared understanding for one another and, by blending the content, students avoid duplicate foundational content and have more space to focus on learning together.

This course includes free attempts at both the Professional Scrum Master I (PSM I) and Professional Scrum Product Owner I (PSPO I) globally recognized certification exams.

Course Overview

Throughout the class, students will develop and solidify their fundamental Scrum knowledge and have opportunities to expand their way of thinking about what it takes to be part of a self-managing team. They will explore both the inward facing mindset and the outward facing skills needed to deliver value and create impactful customer outcomes on a frequent basis. Accountabilities of the Scrum Master and Product Owner are interwoven with the Scrum values and the pillars of empiricism in a way that challenges students to immediately approach work in new ways following the class. PSMPO is much more than just a set of slides and an instructor. In this course, students engage in hands-on activities and explore real-life cases for how Scrum Masters and Product Owners can be successful.

Course Learning Objectives

• Grow an Agile mindset and build awareness of why values and principles are key to success
• Understand the Scrum framework and how empiricism enables rapid delivery of value
• Build knowledge of how the Scrum Master and Product Owner accountabilities jointly serve the team, customers, and the organization
• Experience techniques for focusing on the customer and delivering incremental value
• Explore approaches for building alignment and execution of the strategy through product vision and product goal
• Learn ways for understanding, delivering and measuring value
• Practice how to manage the product backlog in ways supportive of achieving the product goal
• Create clarity on how release planning builds transparency and helps manage stakeholder expectations
• Solidify the importance of done and discerning what is done and what is undone
• Gain appreciation for the art of working with self-managing teams and building a sustaining capability for solving complex problems

Professional Scrum Master™ (PSM) is an interactive, activity-based course where students gain a strong understanding of Professional Scrum and the role of the Scrum Master. Through a combination of discussion and exercises, students develop a deep understanding of the underlying principles of Scrum and the Agile mindset while learning the practices applied by successful Scrum Teams.

The course also includes a free attempt at the globally recognized Professional Scrum Master I (PSM I) certification exam.

Course Overview

In this two day class* students are challenged to explore the Agile and Scrum principles so they can better understand what to do when applying Scrum to support their teams and organizations.

The course, developed by Scrum.org, uses a combination of instructor-led and activity-based learning where students work together in teams. Professional Scrum Trainers (PSTs) bring their own Scrum Master experiences and stories to the class and use their skills as professional trainers to deliver the material using their own unique delivery style. The result is an engaging, enjoyable learning experience where students gain a deep understanding of Scrum theory and principles, the Scrum Master accountabilities and why each element of the Scrum framework is important.

Students leave this course with an appreciation for Professional Scrum, the agile mindset, and how to deal with common myths and impediments to agility. They gain the knowledge and understanding about how to choose and apply the appropriate practices and techniques that will be most beneficial for their Scrum Teams.

View the different Focus Areas covered within this class and others.

Course Learning Objectives

• Help Scrum Teams deliver value to their organization
• Understand the theory and principles behind Scrum and empiricism
• Understand how each part of the Scrum framework ties back to the principles and theory
• Understand uncertainty and complexity in product delivery
• Understand the meaning and importance of the Scrum values
• Learn what Done means and why it is crucial to transparency
• Know how to use the Product Backlog to plan with agility
• Understand the importance of self-managing teams, interpersonal skills needed, and the Scrum Master role
• Clarify the leadership role a Scrum Master plays on the team
• Learn the skills and traits and behavior shifts required to be a Scrum Master

Unlike the Professional Scrum Master (PSM) course which focuses on how to use Scrum, the Scrum framework and the role of the Scrum Master, PSM II is an advanced course helping students to understand the stances that characterize an effective Scrum Master and servant-leader while diving deep into how they serve the Developers, Product Owner and organization. The course then teaches students about related practices and skills to enable them to have the right types of conversations and how to apply them to become better Scrum Masters.

Over the 2 days*, students will learn about areas critical to growing as a successful Scrum Master such as how the principles and values of Scrum help guide Scrum Masters in the decisions they make and how the Scrum Master can help

change the environment of Scrum Teams, creating an environment for agility to thrive. The Scrum Master role is complex and often, a Scrum Master must be able to apply different stances in order to be effective, such as:

• The Scrum Master as a Teacher
• The Scrum Master as a Coach & Mentor
• The Scrum Master as a Facilitator
• The Scrum Master as a Change Agent

As a Scrum Master, being able to identify, and effectively apply, which stance would benefit your team the most depending on the situation or circumstance could prove to be the key to the success of your team.

As a Scrum Master, part of your role is to help management and other stakeholders across your organization understand the benefits of Scrum and Agile. Therefore, it is imperative that you have the information and background that is needed to gain credibility in order to be an effective change agent. Throughout the class, your PST will provide stories, exercises, facilitation techniques (such as “Liberating Structures”), resources and more.

There will also be time in class for the Professional Scrum Trainer (PST) to provide coaching on challenges that you and your classmates may be experiencing today or may in the future.

Course Learning Objectives

• What practices, tools, skills and stances make an effective Scrum Master
• How the Scrum principles and values help guide Scrum Masters in the decisions they make
• How the Scrum Master acts as a servant-leader and improve their ability in this role
• What the Scrum Master can do to support Development Teams and Product Owners to become more effective
• Ways that the Scrum Master can help to change the environment making it more conducive for Scrum Teams to be successful with greater agility
• Provide tips and techniques for the Scrum Master to work with the rest of the organization in support of their Scrum Teams
• Improve effects on the organization of a successful Scrum Master
• Dealing with team conflict
• Removing impediments

Applying Professional ScrumTM (APS) is a hands-on, activity based course in which students experience how Professional Scrum and the Scrum framework improve their ability to deliver value compared to traditional methods. Scrum provides a better way of working that highlights the use of experimentation, incremental delivery of customer value, frequent feedback loops and the fostering of strong team dynamics.

The course provides an active learning environment for students to engage in discussion, team-based exercises, and individual reflection. During the course, students work in Scrum Teams over a series of Sprints to learn Scrum while using Scrum.

Course Overview

In this two day class* students learn to apply Professional Scrum. They experience new, agile ways of working that enable teams to deliver more value, satisfy stakeholders and work better together. Students work together as a team in a series of Sprints to solve complex problems, facing similar challenges that they face outside of class and learning how to use Scrum to address them. These Sprints enable students to see the practical application of Scrum and to understand the value of an Agile mindset. Additionally, these Sprints expose common missteps and misunderstandings often seen while using Scrum, allowing students to develop an awareness of the associated symptoms and how to correct them. Students not only learn Scrum; they learn how to use Scrum well.

This class is taught both publicly and privately. In a public setting individual students, or multiple colleagues from the same company, will join other students and benefit from diverse experiences. Organizations can also contact Professional Scrum Trainers to hold a private class just for their organization.

Course Learning Objectives

• Learn about Agility and how Scrum differs from traditional plan-driven work models
• Develop an Agile mindset by focusing on professionalism, experimentation, and outcomes
• Learn (or relearn) the fundamentals of Scrum and how to apply them correctly
• Develop an understanding of what it is like to use Scrum and if it is right for your team
• Learn how to be a great Scrum Team member, or how to support a great Scrum Team
• Leave the class with ways to identify common pitfalls and how to avoid them
• Students use a set of proven practices throughout the class that can be used to enhance their application of Scrum
• Leave with tools that help Identify first steps in applying Professional Scrum with your team

Professional Scrum Product OwnerTM (PSPO) is a hands-on, activity-based course where students explore Professional Scrum and develop an understanding of the critical role that the Product Owner plays on the Scrum Team. Throughout the class, students learn a number of Product Ownership practices that they can use once they leave the classroom while also receiving an introduction to Agile Product Management.

The course also includes a free attempt at the globally recognized Professional Scrum Product Owner I (PSPO I) certification exam.

Course Overview

There are many myths and misconceptions about the role of the Product Owner. The accountabilities of the Product Owner, however, go well beyond managing the Product Backlog and writing User Stories. The Product Owner is pivotal to bridging business strategy and product execution in order to help the Scrum Team create valuable products.

In this two day class* students will develop and solidify their knowledge of the Scrum framework and the accountabilities of being a Product Owner through instruction and team-based exercises. Students learn techniques that they can use to help them overcome the challenges that are often encountered on a day-to-day basis. They will do this while learning better ways to work with the organization, stakeholders, customers and their team to provide greater value in the product being delivered.

Course Learning Objectives

• Increase business agility through the proper execution of the Product Owner role
• Recognize the value of a product over project mindset
• Learn how to bridge business strategy to product execution using Scrum
• Understand that the Product Owner is an Agile Product Manager
• Understand the Scrum Principles and Empiricism
• Understand the Product Owner accountabilities on the Scrum Team
• Learn how to align the team around the business strategy, product vision, Product Goal, and Sprint Goal
• Find ways to effectively communicate the business strategy, product vision, and Product Goal
• Learn techniques for Product Backlog Management, Release Management, and Forecasting
• Identify metrics that can be used to track value creation, and successful product delivery
• Discover techniques to interact with stakeholders, customers, and the members of the Scrum Team

Mastering the Product Owner Stances

Professional Scrum Product OwnerTM – Advanced (PSPO-A) is a hands-on, activity-based course that focuses on helping experienced Product Owners and Product Managers expand their ability to establish a vision, validate their hypotheses, and ultimately deliver more value to their stakeholders. The course goes beyond the topics explored in the Professional Scrum Product Owner (PSPO) class by deepening the attendee’s understanding of the role through the exploration of the many stances of a professional Product Owner. Students should have at least one year of Product Owner experience and a practical knowledge of Scrum in order to participate in and benefit from these exercises. Having previously taken the PSPO class is recommended, but not required.

The course also includes a free attempt at the globally recognized Professional Scrum Product Owner II (PSPO II) certification exam.

Course Overview

In this two day class* students will gain a better understanding of what it means to deliver value and how to express that value inside and outside of their organization. Through a case study-based series of exercises, combined with instruction, students gain the entrepreneurial product leadership skills and practices critical to growing as a successful Product Owner.

The Product Owner role is multifaceted, requiring them to engage in behaviors and adopt mindsets beyond the core of Agility and the Scrum framework. Students explore these techniques and how to pivot among them by exploring several Product Owner “stances” including:

The Customer Representative:

• Focus on understanding customer problems, pains and opportunities
• Get into the mindset of the customer, placing yourself in their world, understanding their needs
• Deliver value by connecting product features to customer outcomes

The Visionary:

• Champion the future state, possibilities, goals and chances
• Communicate the product vision, strategy and Product Goal
• Understand value and pricing models

The Decision Maker:

• Focus on making better decisions
• Navigate conflicting customer feedback

The Experimenter:

• Focus on innovation through experiments, hypotheses, tests, learnings, data and validation of value
• Understand the Product Owner’s role in a scaled environment

The Collaborator:

• Seek collaboration with stakeholders and the Scrum Team
• Work beyond the Scrum Team including contracts, finance, budgeting and governance in an agile way

The Influencer:

• Lead the stakeholders, customers and Scrum Team, to move in the right direction and to change their minds, when necessary
• Learn how to create a stakeholder management strategy

Helping Leaders Understand their Role in Enabling Agility

Professional Agile Leadership EssentialsTM (PAL-E) is a hands-on, activity based class in which managers and leaders of agile teams gain a strong understanding of how to best support, guide, and coach their teams to create the conditions for great agility.

The course also includes a free attempt at the globally recognized Professional Agile Leadership I (PAL I) certification exam.

Course Overview

Being an agile organization requires senior leaders, middle managers, and agile team members to change the way that they organize their work, manage that work, and measure the results of the work. Agile teams cannot do this on their own; they need help from the entire organization. Changes in the way that people think and work are required driving improved results by having everyone’s goals and ways of working aligned.

In this two day class* attendees develop a deep understanding of the role that leaders play in creating the conditions for a successful agile environment. Leaders and managers are critical enablers in helping their organizations be successful, yet the role of leaders and managers in an agile organization can be quite different from what they are used to. This workshop uses a combination of instruction and team-based exercises to help participants learn how to form and support agile teams to achieve better results, and how to lead the cultural and behavioral changes that organizations must make to reap the benefits of an agile product delivery approach.

Course Learning Objectives

• Understand how agility can help you improve your organization’s performance
• Learn the challenges teams face during an Agile transformation and how to remove impediments
• Discover the shift in management style that a leader must make when going from traditional to agile ways of working
• Understand the leader’s role in “self-managing” teams
• Learn how to assess and foster the team’s agile maturity
• Discover how to connect values (personal, team and Scrum values) and clear goals to develop high performing teams
• Identify how to measure the benefits and impacts of agility in your organization

Note that this course is not an introduction to the Scrum Framework or to using Scrum. Attendees will get the most from this course if they have been previously introduced to Scrum.

Professional Scrum Facilitation SkillsTM is an interactive course designed to help Scrum practitioners develop a facilitator’s mindset, proficiency in facilitation skills, and learn when and how to select effective techniques for various circumstances. Strong facilitation skills enable better problem-solving, more effective Scrum events and greater team alignment, all leading to better outcomes.

A key tenet of Scrum is to put problem-solving and decision-making in the hands of the Scrum Team. The Scrum Framework creates venues for this to happen and the Scrum Values help create an environment in which each Scrum Team member’s voice can be heard. However, team interactions don’t always go well. Sometimes team members lose sight of goals, don’t fully engage and/or can’t reach agreement. Effective facilitation can guide the team toward their desired outcomes.

Course Overview

In this one-day* skills-building course, participants will learn how to become better facilitators to improve interactions with their Scrum Teams, stakeholders and customers. They will focus on how to adopt facilitation as a stance and enable the Scrum Values. Students will address a series of common Scrum-related scenarios by applying several facilitation techniques that they can add to their collection of agile practices. They will create and leave with their own facilitation “plan” to improve their next team discussion or Scrum event.

Course Learning Objectives

• Develop facilitation skills and a facilitator’s mindset
• Learn the facilitation principles that experienced facilitators fall back on when interactions are difficult
• Understand the roles that facilitation principles and the Scrum Values play in enhancing healthy collaboration in Scrum Teams
• Explore how facilitation can address challenging scenarios most Scrum Teams encounter
• Apply facilitation skills and techniques to improve the Scrum events and other interactions
• Understand how to encourage diverse perspectives, while bringing the team together to reach decisions
• Experience the elements of group dynamics and how they influence the decision-making process
• Leave class with a toolbox of facilitation techniques and understand how to apply them in different circumstances

Apply Kanban Practices and Improve Flow in Professional Scrum

Professional Scrum™ with Kanban (PSK) is an interactive, activity-based training course that teaches experienced Scrum Masters and other Scrum practitioners how to improve the way they work by applying Kanban practices in the context of Professional Scrum. Through theory, case studies and hands-on exercises, students will learn how Kanban practices can help Scrum Teams achieve better outcomes by improving the flow of work. Organizations using DevOps, Continuous Integration and Continuous Delivery (CI/CD) will find adding flow to their application of Scrum to be a natural complement.

The course also includes a free attempt at the globally recognized Professional Scrum with
Kanban (PSK I) certification exam.

Course Overview

There is a myth that teams need to choose between using Scrum or Kanban. There are many benefits to optimizing the flow of work in Scrum by leveraging Kanban practices. In this 2 day* training course, students will learn the benefits of using Scrum and Kanban together.

Students will learn how to optimize their workflow by adding four Kanban practices to Scrum:

• Visualizing the Sprint Backlog workflow on a Kanban board
• Limiting Work in Progress (WIP)
• Actively managing work items in progress
• Continually inspecting and adapting the way the team uses flow optimization

By leveraging these practices, teams improve transparency, collaboration and self-management, ultimately improving their ability to achieve Sprint Goals at a sustainable pace. In addition, this course has a focus on helping students track and manage flow metrics to provide more predictable delivery patterns, ultimately helping them to overcome common delivery challenges with getting to “Done”. Students will leave with a better understanding of what good Kanban looks like and how to implement it within a Professional Scrum environment.

Scrum.org and our Professional Scrum Trainers have worked with Daniel Vacanti and Yuval Yeret in the creation of this course, leveraging their Kanban expertise and knowledge. In 2007, Daniel helped to develop the Kanban Method for knowledge work, including managing the world’s first project implementation of Kanban. Yuval, the author of “Holy Land Kanban” is a recipient of the Lean Kanban community Brickell Key Award for his work helping establish a strong Kanban community with several enterprise product developments in Israel and worldwide. In addition, all trainers of this class must have real-world experience in both Scrum and Kanban.

With markets and customer needs constantly changing, organizations need information and evidence that helps them adapt quickly to new challenges and opportunities so that they can deliver greater value and achieve true business agility. Yet often organizations that use Agile product development techniques use traditional management approaches, expecting leaders to set firm long-term goals and manage progress toward them with dashboards of static metrics.

That is why Scrum.org created the Evidence-Based ManagementTM (EBM) framework which is an Agile approach to help leaders guide their teams toward continuously improving customer outcomes, organizational capabilities, and business results. EBM focuses on customer value and intentional experimentation to systematically improve an organization’s performance and achieve their strategic goals.

Course Overview

In the Professional Agile LeadershipTM – Evidence-Based Management (PAL-EBM) one day* course, participants learn what EBM is and how to apply it through hands-on, activity-based learning. Through a series of exercises participants learn techniques that support a more agile mindset:

• Use empiricism to set and achieve strategic goals, managing the unknown and complexity through experimentation and by adapting goals along the way
• Create a cultural environment using clear goals, appropriate measures and trust to enable self management and autonomy
• Shift the conversation away from measuring progress purely through team performance metrics, toward a focus on customer-centricity and improving customer outcomes
• Drive operational improvements by using four Key Value Areas (Unrealized Value, Current Value, Time-to-Market, and the Ability to Innovate) as lenses for evidence-based decision-making

Course Learning Objectives

• Understand the essential aspects of goals and measures and how they influence behaviors and an
• organization’s culture and values
• Help organizations embrace empiricism as a leadership approach. Using experimentation to incrementally steer toward the organization’s goals
• An appreciation for how goals and trust act together to enable autonomy, transparency, and value delivery
• Correlate market leadership and sustainability to curiosity, adaptation, and empiricism
• Understand how to use EBM and its KVAs to focus measurements on improving market value and operational capabilities